How can we help?

After signing up, go to Invoices → New Invoice. Choose a client (or add one), add line items, and click Preview. You can send it via email or download as PDF.

Go to Clients → Add Client. Enter their name, email, and address. They will be available next time you create an invoice.

Yes — go to Clients → Import. Upload a CSV with columns name, email, company, address, country, vat_number. We'll show you a preview before committing.

Go to Settings → Company. Add your company name, address, VAT number, and upload a logo. These appear on every invoice.

Complete company details (so invoices look professional), add one client, then send yourself a test invoice. The whole flow takes under 5 minutes.

Open the invoice, click "Send via Email". The client receives a beautiful email with a PDF attachment and a "Pay Now" link (if you have Stripe connected).

Yes — connect your Stripe account in Settings → Payments. Each invoice gets a secure payment link that accepts cards, Apple Pay, and Google Pay.

The status automatically changes to "Paid", and you receive an email notification. No manual work needed.

Go to Settings → Reminders. Turn on the schedule (e.g. 3, 7, 14 days after due date). Invosi automatically sends polite, professional reminders to late payers.

Yes. Set your default currency in Settings → Company. You can override it per invoice. 7 invoicing currencies supported (USD, EUR, GBP, AUD, CAD, INR, JPY), with live ECB conversion rates available for any cross-currency preview.

Yes — in the invoice editor, click "Make recurring". Pick weekly / monthly / quarterly / yearly, set a start date, and Invosi will generate and (optionally) auto-send the next invoice in the series.

Open the invoice and click "Edit". We'll void the previous PDF and generate a new one. The client's payment link stays valid (charges are matched by invoice ID, not PDF).

Set your default VAT rate in Settings → Company. Each line item can have its own VAT rate (e.g. 0% for exports, 21% for standard). Totals are calculated automatically and shown on the invoice.

Yes — toggle "Reverse charge" on the invoice when billing an EU business. The VAT line shows 0% with a note "Reverse charge — recipient liable".

Yes — enter the client's VAT number in the invoice builder and click "Validate VIES". We check it against the official EU database in real time, with a 24h cache.

Go to Reports → VAT Summary. Choose a date range and we'll break down VAT collected by rate, with exportable CSV for your accountant.

Yes. VAT is always calculated in the invoice's own currency. If you invoice a US client in USD but report VAT in EUR, the line items and totals stay consistent.

Starter ($5/mo): 1 company, 100 invoices/mo. Pro ($12/mo): 5 companies, 1,000 invoices/mo. Scale ($25/mo): unlimited everything. All paid plans include a 7-day free trial (card required).

Yes — Settings → Billing → Cancel. You keep access until the end of your billing period, then downgrade to Free.

We offer a 7-day free trial so you can try before you buy (credit card required, cancel anytime before the trial ends). After that, subscriptions are non-refundable except as required by law.

Settings → Billing → Change Plan. Upgrades take effect immediately and are pro-rated. Downgrades take effect at the next billing cycle.

We'll block new invoice creation and show a clear upgrade prompt. Existing invoices and clients stay accessible. Nothing is deleted.

Yes. Contact us for custom pricing on 10+ users or 5,000+ invoices/month.

Settings → Billing → Manage Subscription → opens Stripe's customer portal. You can update cards, view invoices, and change billing email there.

Connect Stripe in Settings → Payments. You can either create a new Stripe account (we walk you through identity verification) or connect your existing Stripe account via OAuth — no double-KYC.

Stripe's standard rate is 2.9% + 30¢ per card transaction. Invosi charges nothing on top — we're not in the payment flow.

Stripe pays out to your bank account on a 2-day rolling basis (UK/US) or per your country's standard payout schedule. You see every payout in your Stripe dashboard.

The invoice is always charged in the currency you issued it. Stripe handles the conversion at the card network rate if the client's card is in a different currency.

In the EU (Supabase EU region), encrypted at rest (AES-256) and in transit (TLS 1.2+).

Yes. We do not use marketing trackers, sell data, or train AI on your invoices. Read our full Privacy Policy.

Settings → Account → Delete Account. Your data is permanently deleted within 30 days.

Yes — Settings → Data → Export. Downloads as JSON (all data) or CSV (invoices, clients, products).

Only you (and anyone you explicitly invite to your company). Clients receive a private link to view their specific invoice and pay — they cannot see other invoices.

Not yet — but the web app is fully responsive and works great on iPhone and Android browsers. We're tracking a dedicated iOS app for later in 2026.

You can draft invoices offline (browser support), but sending requires an internet connection so we can talk to Stripe + your email provider.